Friday, March 6, 2020

Measuring The Impact


with guest blogger, Amanda Cabot

“How do we measure the impact of our stories? How do we know if we’re successful?” Those were the questions a member of my Colorado writers group asked last summer. I don’t claim to be an expert, but I wanted to open today’s discussion with some of my thoughts.

Let’s consider a few measures of success.

Copies Sold – For as long as I’ve been published (a long, long time), this has been the gold standard of success. From both the publisher’s and the author’s view, that’s understandable. After all, both the publisher’s profits and the author’s royalties are based on the number of copies sold. And the greater the number of books sold, the greater the probability that your story has touched readers’ hearts.

All of that is good, but the sad reality is that just because someone bought a book doesn’t mean she’ll read it or that if he begins to read it, he’ll finish the book. I tried unsuccessfully to find the article I once read about the depressingly small percentage of bestselling books that were read in their entirety, but my own experience has been that I finish no more than three-quarters of the books that I purchase. Yes, the authors of those unread books registered sales, but I doubt they expected or wanted me to abandon a story they’d labored over after I read only ten percent.

Amazon Ranking – Raise your hand if you’ve never checked your book’s rank on Amazon. Hmmm … I’m looking out over cyberspace, and I’m not seeing any hands. Maybe I need new glasses. All joking aside, Amazon rankings are valuable because they measure the velocity of sales at the world’s largest bookstore, but they have the same shortcoming as copies sold: they’re not a measure of impact, simply of potential impact.

Journal Reviews – Who wouldn’t relish a starred review in Publishers Weekly or Booklist, a review in a major newspaper, or having his book on a “best ten of the year” list? Those are all significant accomplishments, and if the author is fortunate, they lead to higher sales. They’re also a boost to the ego, since the reviewers are professionals who are presumably experienced in evaluating fiction. But are the reviews a true measure of the impact of the book? I say “no,” and that brings me to the next two categories.

Reader Reviews – If you’re like me, you cherish those five-star reviews on Amazon and cringe when you see a one-star. What makes these reviews special? Quite simply, it’s because they come from readers. This is our target audience. Unlike professional reviewers, the people who post reviews are not paid to express their opinions. They’re taking time that could be spent doing a hundred other things to tell others what they liked, which portions of the book resonated with them, what they didn’t like. We may not always agree with them, but these reviews, which some librarians use when they’re deciding which books to add to their library’s collection, represent real-world opinions. They also help us measure how our stories affect readers.

Letters from Readers – Whether they come via email or snail mail, readers’ letters are my favorite way of determining the impact of my stories. Some of these readers will post reviews, but in most cases, their stories are too personal for them to reveal to the world at large. The fact that they’re willing to share their experiences with me tells me how much my stories have touched their hearts and how much of an impact fiction can have.

Patricia Bradley shares my view. Here’s Patricia’s story:
I’ve had several readers tell me the way a character solved their problems helped them work out their own problems. One wrote to me about A Promise to Protect and said, “I never felt my mother wanted me (which was the problem my heroine faced), and it affected my marriage, my children, my life. Reading your book and the way your heroine forgave her mother has changed my life. I thank you and my children thank you.”

Here’s what one reader wrote to me about Scattered Petals:
“What makes your book special is that you’ve touched my heart so deeply that I’m finally beginning to really believe God loves me. I’ve had that head knowledge for years, but now with the help of Scattered Petals, it is becoming real to me. Thank you for working in partnership with God to touch and change me as never before!”

Paper Roses had this effect on a reader:
“I had really started to think that God wasn’t listening to me, and that I was indeed all alone, and that perhaps even God really didn’t exist. After that book, I just have such peace. Thank you for writing this. Just a little hug from Jesus knowing that He does use other people to touch lives. He really is there, and He really does love me! Thank you so much.”

I won’t claim that I’ve received hundreds of letters like these, but I will tell you that they’re worth more than a royalty check to me. They affirm my belief that I’m doing what God intended for me and that my stories are having a positive impact on readers.

How do you measure your impact?





Back Cover Copy

A young woman with a tragic past has arrived in town . . . and trouble is following close behind

Ten years after her parents were killed, Evelyn Radcliffe is once more homeless. The orphanage that was her refuge and later her workplace has burned to the ground, and only she and a young orphan girl have escaped. Convinced this must be related to her parents’ murders, Evelyn flees with the girl to Mesquite Springs in the Texas Hill Country and finds shelter in the home of Wyatt Clark, a talented horse rancher whose plans don’t include a family of his own.

At first, Evelyn is a distraction. But when it becomes clear that trouble has followed her to Mesquite Springs, she becomes a full-blown disruption. Can Wyatt keep her safe from the man who wants her dead? And will his own plans become collateral damage?

Suspenseful and sweetly romantic, Out of the Embers is the first in a new series that invites you to the Texas Hill Country in the 1850s, when the West was wild, the men were noble, and the women were strong.


Bio
Amanda Cabot’s dream of selling a book before her thirtieth birthday came true, and she’s now the author of more than thirty-five novels as well as eight novellas, four non-fiction books, and what she describes as enough technical articles to cure insomnia in a medium-sized city. Her inspirational romances have appeared on the CBA and ECPA bestseller lists, have garnered a starred review from Publishers Weekly, and have been nominated for the ACFW Carol, the HOLT Medallion, and the Booksellers Best awards. A popular workshop presenter, Amanda takes pleasure in helping other writers achieve their dreams of publication.


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40 comments:

  1. Welcome back to Seekerville, Amanda. Thank you for your insights over the impact of our books on the marketplace and our readership.

    You made an interesting point about copies sold and the reader actually finishing the book. What makes them stop? If you've invested the time to read 3/4 of the way through, wouldn't you think you'd want to know how it ends?

    Are shorter novels more successful in completion rate? Or do we just have too many choices now and less time to read, kind of like searching through the mega candy box and taking a bite out of every chocolate to taste the spread rather than savoring just one treat?

    Well, it's Friday and I have lovely spread of hot cinnamon rolls and blueberry muffins right out of the oven. Coffee and tea to the side and juice for all. Let's celebrate the end of the week!

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    1. Audra, how did you know I was craving cinnamon rolls? Yum!

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    2. Pour me a cup of Earl Grey, please!

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    3. It's very rare for me not to finish a book. If I'm enjoying it, it's nearly impossible to put down. haha

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    4. Audra -- There are several reasons I don't finish every book I start reading. Sometimes the story doesn't live up to the back cover copy; sometimes the writing itself is so amateur that I can't bear to read another poorly constructed sentence; sometimes there are glaring typos or grammatical errors (you know I cringe every time I see one of those); and sometimes it's just not my cup of tea -- Earl Grey or Scottish Breakfast.

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    5. I almost always finish a book I start. The ones I don't are usually books that are very different from type of book I normally read and just doesn't grab me or I quickly realize it isn't a type I want to read. I also stopped reading a book once because it was part of a series and I really felt I should have read previous books to understand the characters.

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    6. Hi Amanda:

      About not finishing books: as I get older I have less patience will books that don't hold my interest. I also know I have less time to read books as we don't live forever. However, I think the biggest reason for not finishing a book is the almost instant competition from other books which we believe will hold more promise. This is very more pronounced today as so many books are free or reasonably priced ebooks. For example, I have over 1500 books on my Kindle right now. My other Kindle also has over 1500 books on it. Thus, I can instantly switch to another book without even getting out of my chair!

      In the old days, when I'd pay $20 for a hardbound book, I'd almost always finish it because I had so much invested in the book.

      From a marketing POV I'd advise authors to write shorter books and release more books per year. Each new release should get new reviews and media coverage. Also, each book you write should work to sell every other book you've written. Always end a book with the reader wanting more. Then make it easy to select a new title from your backlist and even easier to order that next book.

      Vince

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  2. Thank you Amanda for sharing your insights. I agree, the letters I received are worth more than the royalty check as well. I keep them and treasure them.

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  3. Thank you for your post Amanda. It appears as if numbers are important to publishers (as they should be since that's what keeps them in business), but I find there are so many authors out there that get lost in the sea of books and sales, no wonder it gets discouraging for many when the numbers don't "add up" to expectations. I think it's important to have something other than sales be a measurement and I think you've covered the point well - CF is about writing the stories God lays on your heart to write and if that story touches the hearts of readers to give them hope or even change in their lives, that is worth more than gold.

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    1. Lee-Ann, publishers are business people first, so numbers are important to them. However, if God has called us to write for Him, then our focus should be on touching lives. Even if it's just one life that needs to hear your message, it's all worth it. And then leave the rest to God.

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  4. Amanda, this is food for thought. All of the above; and in today's publishing climate, all of the above but with caution, because not all of the above are going to happen for every writer. These are markers of success and we should all strive for them and be happy when we achieve them. But we also need to be sure inside ourselves that this is what God wants us to do. Because some days that will be all we have. And it's enough.
    I feel successful when people come up to me and say, "Oh, I loved your book, it was GOOD!" with that note of surprise in their voices. As if they're amazed that I pulled this off.
    Going out, on the road today for my OTHER other job, have a great weekend.
    Kaybee
    Enjoying the journey in New Hampshire

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    1. But we also need to be sure inside ourselves that this is what God wants us to do. Because some days that will be all we have. And it's enough. -- SO TRUE, Kathy! Well said. HUGS to you (and CONGRATS on the double Selah final!!)

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  5. Welcome today. This is a wonderful post. Thank you for sharing your thoughts. I love to give writers encouragement also. This cover is gorgeous. And the story sounds like it is one of those books that I would have a time putting down. OHHHHH
    quilting dash lady at comcast dot net

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    1. Lori, authors always need encouragement, so we appreciate people like you.

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    2. Lori, we're so glad you stopped by! I, too, love her cover.

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  7. Amanda, your characters are likeable and relatable. As I read the stories and conflicts you weave for them, somehow my heart finds hope and resolve through your writing for my life. Yes, words have impact. I treasure yours.

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    1. Gretchen, I feel the same about Amanda's books!

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    2. Thank you both! My goal is always to touch readers' hearts.

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  8. Good morning, Amanda!

    Reading through your list, I have to agree on every point. The sales numbers are important, but only because higher sales mean that the publisher will give a serious look at my next proposal.

    The most important is how (or if) my stories affect readers. And if I receive only ONE letter that tells me I've made a positive difference in a reader's walk with God, then I would consider myself successful.

    Thanks for being in Seekerville today!

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  9. Amanda, welcome back! When I first saw your topic, the first thing I thought of was reader letters! I love them and have re-read them sometimes years later if I'm feeling down. It's so touching that they've taken their time to reach out to me about one of my books. I've recently been emailing with a husband and wife who wrote to me. They're wonderful people and have been praying for my writing ministry.

    And yes, I do think of it as a ministry. :)

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  10. I'm not surprised that so many of you share my opinion of the importance of letters from readers. They are, after all, the reason we write.

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  11. This is a great reminder for me, as a non-writer but avid reader, to let authors know when a book particularly touches me. Thanks for such a thoughtful post, Amanda!

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  12. Great post, Amanda. I have not published a book yet so don't have a connection with readers, but I'm sure it must be satisfying to get those kinds of letters. Your book looks good!

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  13. Hi Amanda:

    About getting feedback from fans I would think a 'fan convention' would be excellent. Debby Giusti has I believe much experience with these.

    While it might be said that these fans are much more into romances than the average reader, it is also true in marketing that about 80% of a product sold is usually bought by only 20% of the buyers.

    An author should really care about what these 'convention fans' think and like. It is also very useful to know what such fans like and don't like in the other authors they have read. Here you can discover what you may be lacking but never realized it.


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  14. Great blog, Amanda. I agree that reader's reactions to the story are a reward in itself. One family in England really enjoyed my English Christmas/Advent mystery that was part of a mystery series I wrote. So much so, they now read it every Christmas. Mom read it, then passes it on to her daughters who read it. It became a Christmas tradition for them. Very humbling and, at the same time, very thrilling.

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    1. How wonderful to have your book be part of a family's Christmas tradition!

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  15. I was very fortunate to get an advanced look at Our of the Embers. It's really REALLY good. I loved it.

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    1. Many thanks, Mary, for your generous endorsement of the book. Both Revell and I were thrilled by it.

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  16. When I write a book my bottom line, within the parameters of Christian fiction, is to write the most entertaining book I can write. I want to hold the readers attention. Leave them delighted that they took the time to read until the end.

    Usually, I'm afraid to say, if there is a deeper meaning in my books, and many readers have told me there is, it's probably just in there by accident!!! :)

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  17. Amanda,
    Though I have not been published nearly to the degree you have, I resonate with the take away. It's the people who have read one or both of my Waldensian Series and told me how it impacted their walk with God or their understanding of God's work in history that have made it all worth while. Thanks for sharing these thoughts with us. Donna

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  18. Such lovely reader letters, Amanda. I feel the same as you about reader mail. Bless everyone who takes the time to contact an author about a story. Those notes or emails always warm my heart!

    So good to have you with us today! Your latest sounds wonderful!

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  19. Hello Amanda,
    A well written post. I often don't finish a book b/c I'm not invested in the characters, their conflict, their lives. Give me a reason to care, a person to root for. I think writers are now turning out books so quickly, they lose sight of a reader's needs.

    Hugs, and congratulations on another book and a stellar career.
    L.A. Sartor

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  20. Hello, Amanda. You know I’m a fan and I dearly loved Out of the Embers.

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